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Complaints

The College will review any complaint received regarding the conduct or care provided by a physician. Find out more about the complaint process.

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About CPSNB

The College of Physicians and Surgeons of New Brunswick has responsibility within the province of New Brunswick, Canada for:

  • the licensing of physicians
  • monitoring standards of medical practice
  • investigating complaints against physicians

In addition to these three primary areas of responsibility, the College is often approached for advice in ethical, medical-legal, and general quality of care matters. The College operates under the authority of the Medical Act and applicable regulations.

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Updates

*New* - Applications Open for Practice Ready Assessment NB (PRA-NB)

2023-10-04

The College of Physicians and Surgeons of New Brunswick (CPSNB) is accepting applications for the Practice Ready Assessment...

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Atlantic Registry Now Open

2023-08-28

Physicians practicing in the Atlantic Region who meet the eligibility requirements can now opt in to the Atlantic...

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Ten family physicians to begin practice in New Brunswick through Practice Ready Assessment program

2025-03-11

Moncton, New Brunswick (Wednesday, March 12, 2025)– The first cohort of 10 family physicians have successfully...

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Under Construction

While the College of Physicians and Surgeons of New Brunswick website remains operational, we are working to improve the user experience. Please check back frequently for updates to our site. Your feedback is appreciated and can be sent to info@cpsnb.org

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It has come to the attention of the Council that a small number of physiotherapy clinics are offering physicians a fee for “approving” a physiotherapist’s treatment plan.  While communication between professionals is important, the circumstances of this initiative are, in Council’s view, more in the nature of a fee to induce referrals.  Physicians are reminded that the following is considered a form of professional misconduct.

 35.  sharing fees with, or providing compensation to, any person who has referred a patient to the member or requesting or accepting a fee, rebate, commission or other compensation for the referral of a patient;

To that end, physicians who accept such fees directly may be at risk of a complaint.

 10/09