What are the possible outcomes of a complaint?

The majority of complaints are non-disciplinary in nature. Possible outcomes include:

  • No further action to be taken with respect to the complaint.
  • Provide advice to the physician.
  • Provide a Counsel to the physician, which is formal advice to the physician on how to improve their practice.
  • Provide a Caution to the physician, which is an expression of dissatisfaction and a forewarning that if the conduct recurs, disciplinary action may be considered.
  • Provide a Censure to the physician, which is an expression of strong disapproval or harsh criticism.
  • Order the physician to take a course.

 For extremely significant complaints, which are disciplinary in nature, outcomes may include a reprimand, payment of a fine, suspension, or even revocation of a licence.